Practice peer support, before it counts.

PeerOnCall is a text-based training simulator for firefighters and paramedics training as peer supporters. Work through realistic conversations with a colleague in distress, at your own pace, and get structured feedback on how you listened, responded, and referred.

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Realistic scenarios

Six scenarios drawn from situations peer supporters actually meet — anxiety and hypervigilance, substance use, grief, retirement, and disclosure of suicidal thoughts.

Feedback against a rubric

After eight exchanges you can request feedback scored against peer support competencies, with the specific moments in your conversation that earned each rating.

English and French

Every scenario, prompt, and piece of feedback is available in English and standard Canadian French.

How it works

1

Pick a scenario

Six realistic situations peer supporters actually meet.

2

Practice the conversation

Chat with a simulated colleague that responds and adapts to you.

3

Get scored feedback

See exactly which moments earned each competency score.

Privacy notice: This platform uses an AI model (Anthropic Claude) as a practice tool and incorporates a suggested peer support rubric to provide feedback. It is designed to facilitate learning, and is not intended to replace the nuanced human connections essential to peer support. Seek feedback from course instructors or peers if you are unsure about any exchange or any feedback provided. Creating an account stores your email address and the profile details you provide. Ask questions if you are unsure.